membersonbus
IMG_0582

FAQs

FAQs

I’m having difficulty registering for an event. Can you help me?

Check to see if pre-registration has closed (pre-registration closes 3 days before the event date). If it has not closed, please call ULI Customer Service at 800.321.5011.

I’d like to attend an event but pre-registration is closed. Can I still go?

Yes, you can still show up and register onsite (unless the event is sold-out). Please note that for most events, registration fees increase for late and onsite registration. To check on availability, please call 904.312.0862.

My password is not working when I try to log-in to my profile on the ULI website. What should I do?

You can reset your password on the log-in page. If this does not work, please call ULI Customer Service at 800.321.5011.

Why am I not receiving ULI North Florida emails?

Have you added ULI North Florida to your “safe senders” list? If yes, please make sure your email address is current by checking your profile on ULI’s national website. Check your email preferences in your profile to make sure you have not opted out of emails. If your information is up-to-date, please call ULI Customer Service at 800.321.5011.

My company is a ULI North Florida Annual Sponsor. What events can I attend and how many free passes does my company have?

The number of tickets a company receives depends on their level of sponsorship. Please see our Sponsorship Benefits to determine what level your company is and how many tickets you should receive. To utilize your sponsor comp tickets for events, please submit the registration forms to Carolyn.Clark@uli.org.

How do I become a member/renew my membership?

Go to www.uli.org/join to renew your membership or decide which package is right for you. Still have questions? Please don’t hesitate to contact our staff.

I want to get more involved with ULI. Where do I start?

The best way to get involved is to attend our educational programs and networking events. If you are looking to dive deeper, please refer to our get involved page or contact one of our committee chairs for more information. You can also contact someone in the ULI office to discuss which committee might be the best fit for you.